There is a pre-installed system of enquiry form in the software that can be filled by the consumer. It helps in getting all the information that we need to answer the query so that it can enable quicker and more efficient turnaround time. Even the email and SMS query along with the other sources are intercepted by the enquiry system in place. With the help of our EMS system, you will be able to keep the complete record of the enquiry and follow up on them from the very work base of your desk. You do not have to run around to know the status of the complaint.
In big office setups, it is not always possible for people from different departments to arrange the use of conference rooms and other resources that are only available for the limited span. You may have walked over with your team from another floor to make a presentation and discuss some agenda with your peers, only to find that the room is not free. For such emergencies our well enabled EMS systems lets you create schedules that can be used for everyone’s benefit.
one of the best-known features of our software is the fact that the enquiry management system is secure and safe for use. Only the people with access to the password and login information can access the system and take down notes from it. All you have to do is give induction to the newly appointed employees and ask them to keep the login credentials safe. Since the enquiry management system lets you share information and create a schedule on a peer-to-peer basis, there is no chance of anyone else gaining knowledge of the information shared if they were not a party to the group made on the system.
Our software can be set up in a very short span and the employees will learn to use it too even if they have limited knowledge of using any other EMS software before. It will configure into every system that is compatible with the software and employees can even download and use it on their mobiles if the employers and the administration department wants to give such an access to the employees. Our enquiry management system is one of the best in class software that can help the employees streamline their work in every way that they want.
Our EMS software is also mobile and tablet friendly which means even if you are not in the office; you can use our software using your smartphone.
Our EMS software is also available in various mobile app stores such as iOS, Android, Windows, Blackberry OS, and much more.
Our software supports various languages and currencies. This means your employees will not have any language barrier problems while handling our software.
With our EMS software, you have the option of choosing the modules as required according to your business needs.